Delivery service
Delivery Friends
Delivery Friends is a last-mile delivery and dispatch integration in the MERGEPORT ecosystem.
What this integration can do
Delivery dispatch
OutboundSend delivery details to the connected delivery service.
Delivery tracking
InboundReceive and display available delivery-tracking information.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- Webhook connection
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Create the MERGEPORT restaurant in the controller first.
- Make sure the responsible team can retrieve and store the MERGEPORT API key for the correct restaurant.
- Confirm Delivery Friends-side access is available for the webhook connection.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
Useful for
About this integration
Delivery Friends is a last-mile delivery and dispatch integration in the MERGEPORT ecosystem. It forwards orders from connected ordering platforms into a webhook-based delivery workflow and returns delivery updates back into MERGEPORT.
How the connection works
Delivery dispatch
Send delivery details to the connected delivery service.
Available routing, courier assignment, and service options depend on the connected delivery service.
Delivery tracking
Receive and display available delivery-tracking information.
Important notes
- Menu synchronization is not currently confirmed for this integration.
Delivery tracking
Live courier tracking depends on the connected platform.
FAQs
What do I need before activating Delivery Friends?
Create the MERGEPORT restaurant in the controller first. Make sure the responsible team can retrieve and store the MERGEPORT API key for the correct restaurant. Confirm Delivery Friends-side access is available for the webhook connection.
Which functions does Delivery Friends support?
This integration supports Delivery dispatch and Delivery tracking.
How is the Delivery Friends integration set up?
MERGEPORT or the connected partner may assist with setup before going live. The connected system can send updates automatically when an event occurs.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your Delivery Friends connection
Discuss the systems, required data and next steps with our team.
