Ordering platform
MJAM
MJAM is an ordering-platform integration for MERGEPORT with two materially different operating modes.
What this integration can do
Order intake
InboundDelivery and takeaway order intake
Menu sync
OutboundKeep menu or catalog data aligned with the connected platform.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- API connection
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Decide upfront whether the rollout will stay indirect or move to direct mode.
- Prepare a real restaurant, its remote code, and the matching MERGEPORT setup before activation.
- Collect article names plus PLU or POS IDs for MJAM-side matching.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
- Decide which system should be used to maintain menu changes.
Useful for
About this integration
MJAM is an ordering-platform integration for MERGEPORT with two materially different operating modes. Indirect mode keeps tablet acceptance in the workflow, while direct mode removes that dependency and opens menu upload, but it also requires tighter POS-side state handling and MJAM-side activation.
How the connection works
Order intake
Receive customer orders from the connected platform.
Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.
Menu sync
Keep menu or catalog data aligned with the connected platform.
Menu and catalog information can be kept consistent between the connected systems.
FAQs
How does MJAM connect to my POS system?
MJAM is an ordering-platform integration for MERGEPORT with two materially different operating modes. Indirect mode keeps tablet acceptance in the workflow, while direct mode removes that dependency and opens menu upload, but it also requires tighter POS-side state handling and MJAM-side activation.
What do I need before activating MJAM?
Decide upfront whether the rollout will stay indirect or move to direct mode. Prepare a real restaurant, its remote code, and the matching MERGEPORT setup before activation. Collect article names plus PLU or POS IDs for MJAM-side matching.
Does MJAM support menu synchronization with the POS?
Keep menu or catalog data aligned with the connected platform. Decide which system should be used to maintain menu changes.
Which functions does MJAM support?
This integration supports Order intake and Menu sync.
How is the MJAM integration set up?
MERGEPORT or the connected partner may assist with setup before going live. The systems connect through an API.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your MJAM connection
Discuss the systems, required data and next steps with our team.
