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Point of sale

Aida.Touch

Aida.Touch is a POS-system partner integration for MERGEPORT with bi-directional online-order handling.

Point of sale
Type
Connection with partner support
Sync
Real time
Setup
With support

What this integration can do

Order intake

Inbound

Delivery and takeaway order intake

Supported

Data exchanged

Orders
Data flowInbound

Setup at a glance

Setup
With support
Connection
Connection with partner support
Updates
Real time
Data flow
Inbound

What you need

  • Prepare the MERGEPORT restaurant in the controller and retrieve the API key.
  • Confirm the Aida POS configuration can be updated with the MERGEPORT API key.
  • Decide who will validate the first live mapping flow for unmapped items.

Before going live

  • Allow time to coordinate the setup and test the connection before going live.
  • Clarify before going live whether the connected partner needs to assist.

Useful for

Point of sale: Order intakeBring incoming orders into the connected system.
About this integration

Aida.Touch is a POS-system partner integration for MERGEPORT with bi-directional online-order handling. Activation centers on using the MERGEPORT API key in Aida, and the main practical boundary is validating unmapped-item handling and status behavior in the first live setup.

How the connection works

Order intake

Receive customer orders from the connected platform.

Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.

FAQs

What do I need before activating Aida.Touch?

Prepare the MERGEPORT restaurant in the controller and retrieve the API key. Confirm the Aida POS configuration can be updated with the MERGEPORT API key. Decide who will validate the first live mapping flow for unmapped items.

Which functions does Aida.Touch support?

This integration supports Order intake.

How is the Aida.Touch integration set up?

MERGEPORT or the connected partner may assist with setup before going live.

Why MERGEPORT

What a connected order flow can support.

What you can do depends on the systems and features in your setup.

01

Save manual steps

Where order forwarding is supported, teams can avoid entering the same information again by hand.

02

Reduce handover errors

Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.

03

Stay in control

A shared connection layer can make supported channels and systems easier to oversee as a setup grows.

Ready for the next step?

Plan your Aida.Touch integration

Discuss the systems, required data and next steps with our team.