Ordering platform
Uber Eats
Uber Eats is an ordering-platform integration for MERGEPORT-connected POS systems.
What this integration can do
Order intake
InboundDelivery and takeaway order intake
Menu sync
OutboundKeep menu or catalog data aligned with the connected platform.
Delivery time updates
OutboundShare delivery-time changes with the connected ordering or delivery channel.
Availability and open-close handling
OutboundUpdate whether a location or ordering channel is open and available.
Split payments
InboundProcess supported orders that use split payments.
Delivery dispatch
OutboundSend delivery details to the connected delivery service.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- Webhook connection
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Confirm the restaurant's POS is compatible with MERGEPORT and the base POS connection is ready.
- Complete Uber Eats onboarding and keep the onboarding guide available for the implementation team.
- Have the operator's Uber Eats login ready for authorization.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
- Decide which system should be used to maintain menu changes.
- Decide who may change a location's availability before going live.
Useful for
About this integration
Uber Eats is an ordering-platform integration for MERGEPORT-connected POS systems. It supports delivery and takeaway orders through linked-account authorization, with order routing and menu ownership shaped by the chosen rollout mode.
How the connection works
Order intake
Receive customer orders from the connected platform.
Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.
Menu sync
Keep menu or catalog data aligned with the connected platform.
Menu and catalog information can be kept consistent between the connected systems.
Delivery time updates
Share delivery-time changes with the connected ordering or delivery channel.
Availability and open-close handling
Update whether a location or ordering channel is open and available.
Split payments
Process supported orders that use split payments.
Delivery dispatch
Send delivery details to the connected delivery service.
Available routing, courier assignment, and service options depend on the connected delivery service.
Important notes
Split payments
Payment, tax, and settlement handling depends on the connected systems.
FAQs
How does Uber Eats connect to my POS system?
Uber Eats is an ordering-platform integration for MERGEPORT-connected POS systems. It supports delivery and takeaway orders through linked-account authorization, with order routing and menu ownership shaped by the chosen rollout mode.
What do I need before activating Uber Eats?
Confirm the restaurant's POS is compatible with MERGEPORT and the base POS connection is ready. Complete Uber Eats onboarding and keep the onboarding guide available for the implementation team. Have the operator's Uber Eats login ready for authorization.
Does Uber Eats support menu synchronization with the POS?
Keep menu or catalog data aligned with the connected platform. Decide which system should be used to maintain menu changes.
Which functions does Uber Eats support?
This integration supports Order intake, Menu sync, Delivery time updates, Availability and open-close handling, Split payments, and Delivery dispatch.
How is the Uber Eats integration set up?
MERGEPORT or the connected partner may assist with setup before going live. The connected system can send updates automatically when an event occurs.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your Uber Eats connection
Discuss the systems, required data and next steps with our team.
