Ordering platform
FoodCall
FoodCall is a voice-bot ordering integration for MERGEPORT-connected POS systems.
What this integration can do
Order intake
InboundDelivery and takeaway order intake
Menu sync
OutboundKeep menu or catalog data aligned with the connected platform.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- API connection
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Set up the restaurant and menu in FoodCall.
- Make sure the MERGEPORT controller entry can be licensed and edited.
- Gather the requested setup information before interface activation.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
- Decide which system should be used to maintain menu changes.
Useful for
How the connection works
Order intake
Receive customer orders from the connected platform.
Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.
Menu sync
Keep menu or catalog data aligned with the connected platform.
Menu and catalog information can be kept consistent between the connected systems.
FAQs
How does FoodCall connect to my POS system?
FoodCall is a voice-bot ordering integration for MERGEPORT-connected POS systems.
What do I need before activating FoodCall?
Set up the restaurant and menu in FoodCall. Make sure the MERGEPORT controller entry can be licensed and edited. Gather the requested setup information before interface activation.
Does FoodCall support menu synchronization with the POS?
Keep menu or catalog data aligned with the connected platform. Decide which system should be used to maintain menu changes.
Which functions does FoodCall support?
This integration supports Order intake and Menu sync.
How is the FoodCall integration set up?
MERGEPORT or the connected partner may assist with setup before going live. The systems connect through an API.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your FoodCall connection
Discuss the systems, required data and next steps with our team.
