Point of sale
HIOPOS
HIOPOS is a POS-system partner integration for MERGEPORT with bi-directional online-order handling, delivery-time updates, and fallback-item support for unmapped items.
What this integration can do
Order intake
InboundDelivery and takeaway order intake
Menu sync
OutboundKeep menu or catalog data aligned with the connected platform.
Delivery time updates
OutboundShare delivery-time changes with the connected ordering or delivery channel.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- Connection with partner support
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Prepare the MERGEPORT restaurant in the controller and retrieve the API key.
- Confirm the fallback-item strategy before the first live order.
- Confirm who will handle manual acceptance during the first live validation.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
- Clarify before going live whether the connected partner needs to assist.
- Decide which system should be used to maintain menu changes.
Useful for
About this integration
HIOPOS is a POS-system partner integration for MERGEPORT with bi-directional online-order handling, delivery-time updates, and fallback-item support for unmapped items. Activation centers on entering the MERGEPORT API key in HIOPOS and validating the manual acceptance flow in the first live setup.
How the connection works
Order intake
Receive customer orders from the connected platform.
Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.
Menu sync
Keep menu or catalog data aligned with the connected platform.
Menu and catalog information can be kept consistent between the connected systems.
Delivery time updates
Share delivery-time changes with the connected ordering or delivery channel.
FAQs
What do I need before activating HIOPOS?
Prepare the MERGEPORT restaurant in the controller and retrieve the API key. Confirm the fallback-item strategy before the first live order. Confirm who will handle manual acceptance during the first live validation.
Which functions does HIOPOS support?
This integration supports Order intake, Menu sync, and Delivery time updates.
How is the HIOPOS integration set up?
MERGEPORT or the connected partner may assist with setup before going live.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your HIOPOS integration
Discuss the systems, required data and next steps with our team.
