Uber Eats

Uber Eats is one of the most relevant food delivery platforms with over 6000 cities worldwide. MERGEPORT has introduced a bidirectional interface to integrate WOLT into your system.

Categories

Category: Ordering Platform
Services: Delivery, Takeaway

How to
activate:

STEP 1

Setup restaurant and menu at Uber Eats

Complete the onboarding at Uber Eats

Step 2

(if necessary) Set POS Item IDs at Uber Eats

Set the POS Item IDs via POS integration or use Uber Eats menu management to set them. Depending on the POS integration, POS Item IDs may be necessary.

step 3

MERGEPORT Integration

Activate a MERGEPORT restaurant in the MERGEPORT controller and activate Uber Eats as a service provider

Step 4

Link Uber Eats account

Open the MERGEPORT Controller and select your restaurant. In the configuration tab, add a new ordering platform and select Uber Eats. Here, you can click on “Authorize”. Please login and follow the steps, to link the Uber Eats account to Mergeport

Integrate Uber Eats with Mergeport

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Hints

Menu Sync

The menu sync needs to be activated in the configuration of the MERGEPORT restaurant. Once activated, the menu will be pushed to Uber Eats and overwrite the existing items.
 
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Order Flow

If the store is integrated with a POS Profile, the order and menu management would be done from the POS end.

Manual Acceptance can be enabled in the configuration of the Uber Eats integration at Mergeport. If enabled, the orders should be accepted through tablet/ Restaurant Dashboard. Once the orders are accepted through the tablet, they will then be injected into the POS system.

FAQ

Allocation of items via:

  • Uber Eats Menu Editor (PLU code)
  • Menu item integration
  • POS specific mapping process
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