Wolt

Wolt is a food delivery service based in Finland. The company was founded in 2014. Customers can order food from various restaurants and stores near them through the Wolt platform, and Wolt takes care of the delivery. The company has also developed a program to help partner restaurants improve their business and online presence. MERGEPORT introduced a two-way interface to integrate WOLT with your system.

Categories

Category: Ordering Platform
Services: Delivery, Takeaway

How to
activate:

STEP 1

Setup restaurant and menu at Wolt

Complete the onboarding at Wolt

Step 2

(if necessary) Set POS Item IDs at Wolt

Set the POS Item IDs via POS integration or use Wolt’s menu management to set them. Depending on the POS integration, POS Item IDs may be necessary.

step 3

License

Activate a MERGEPORT license in the MERGEPORT controller and activate Wolt as a service provider.

Step 4

Set MERGEPORT as the interface at Wolt

In order to activate the POS interface at WOLT the restaurant (or the sales partner in charge) must contact the responsible WOLT support agent.

There are different types of integration:

  • With tablet: forwarding of orders to order tablet after manual interaction.
  • Without tablet: Orders are transferred directly to the POS. This requires the mapping of delivery time adjustments and the complete status model on the part of the POS system.


Activation via MERGEPORT: form (may take longer)

Step 5

Enable MERGEPORT interface in your POS system

Setup MERGEPORT interface at your POS System

Integrate Wolt with Mergeport

Let’s drive digitization together! Talk to our team of experts to see our solution in action and discuss  we can work together. 

Hints

Menu item matching

In the Wolt Merchant Dashboard, the restaurant has the option to assign IDs to the individual menu items (see the following image). The ID entered here will be passed on to the cash register system. Depending on the integration, the assignment to the POS items is made based on this ID or the name of the item. The procedure must be coordinated with the responsible POS vendor.
The restaurant or sales partner can also send an excel file to the responsible support agent containing the menu item name and menu item ID to assign the IDs. (only for high volume restaurants) 

FAQ

Assignment of articles via:

  • WOLT Menu Editor (PLU number)
  • Title
  • In advance by PLU export
Contact hello@mergeport.com

Benefit from more
sales & integrations

Simple & fast integration

Our products can be integrated with a guided 4-step activation process. We support you with everything you need.

Recurring revenue

We give you the keys to our business model. Instead of a one-time payout, our solution allows you to generate a regular monthly income from your restaurateurs.

Added value for customers

Our mission: to provide our partners with all the tools to make sure their customers, restaurants, can streamline their workflows and benefit from the wide range of digital solutions. Fully interoperable.

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