Wolt is a food delivery service based in Finland. The company was founded in 2014. Customers can order food from various restaurants and stores near them through the Wolt platform, and Wolt takes care of the delivery. The company has also developed a program to help partner restaurants improve their business and online presence. MERGEPORT introduced a two-way interface to integrate WOLT with your system.


Category: Ordering Platform
Services: Delivery, Takeaway

How to


Setup restaurant and menu at Wolt

Complete the onboarding at Wolt

Step 2

(if necessary) Set POS Item IDs at Wolt

Set the POS Item IDs via POS integration or use Wolt’s menu management to set them. Depending on the POS integration, POS Item IDs may be necessary.

step 3


Activate a MERGEPORT license in the MERGEPORT controller and activate Wolt as a service provider.

Step 4

Set MERGEPORT as the interface at Wolt

In order to activate the POS interface at WOLT the restaurant (or the sales partner in charge) must contact the responsible WOLT support agent.

There are different types of integration:

  • With tablet: forwarding of orders to order tablet after manual interaction.
  • Without tablet: Orders are transferred directly to the POS. This requires the mapping of delivery time adjustments and the complete status model on the part of the POS system.

Activation via MERGEPORT: form (may take longer)

Step 6

Configure Wolt at MERGEPORT

Activate Wolt and add the Restaurant ID as well as the API Key (from Wolt) in the restaurant configuration of the MERGEPORT Controller. 

Step 5

Enable MERGEPORT interface in your POS system

Setup MERGEPORT interface at your POS System

Integrate Wolt with Mergeport

Let’s drive digitization together! Talk to our team of experts to see our solution in action and discuss  we can work together. 


Menu item matching

In the Wolt Merchant Dashboard, the restaurant has the option to assign IDs to the individual menu items (see the following image). The ID entered here will be passed on to the cash register system. Depending on the integration, the assignment to the POS items is made based on this ID or the name of the item. The procedure must be coordinated with the responsible POS vendor.
The restaurant or sales partner can also send an excel file to the responsible support agent containing the menu item name and menu item ID to assign the IDs. (only for high volume restaurants) 


Assignment of articles via:

  • WOLT Menu Editor (PLU number)
  • Title
  • In advance by PLU export
Contact hello@mergeport.com

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