Point of sale
Prisma
Prisma is a POS-system partner integration for MERGEPORT with bi-directional online-order handling.
What this integration can do
Order intake
InboundDelivery and takeaway order intake
Delivery time updates
OutboundShare delivery-time changes with the connected ordering or delivery channel.
Data exchanged
Setup at a glance
- Setup
- With support
- Connection
- Connection with partner support
- Updates
- Hybrid
- Data flow
- Bidirectional
What you need
- Prepare the MERGEPORT restaurant entry and license in the controller.
- Make sure the Prisma API package has been purchased.
- Confirm access to the Prisma setup assistant.
Before going live
- Allow time to coordinate the setup and test the connection before going live.
- Clarify before going live whether the connected partner needs to assist.
Useful for
How the connection works
Order intake
Receive customer orders from the connected platform.
Delivery, pickup, or marketplace orders can be passed into the connected system for further processing.
Delivery time updates
Share delivery-time changes with the connected ordering or delivery channel.
Important notes
- Menu synchronization is not currently confirmed for this integration.
FAQs
What do I need before activating Prisma?
Prepare the MERGEPORT restaurant entry and license in the controller. Make sure the Prisma API package has been purchased. Confirm access to the Prisma setup assistant.
Which functions does Prisma support?
This integration supports Order intake and Delivery time updates.
How is the Prisma integration set up?
MERGEPORT or the connected partner may assist with setup before going live.
Why MERGEPORT
What a connected order flow can support.
What you can do depends on the systems and features in your setup.
Save manual steps
Where order forwarding is supported, teams can avoid entering the same information again by hand.
Reduce handover errors
Structured data transfer can reduce manual copying between supported ordering and point-of-sale systems.
Stay in control
A shared connection layer can make supported channels and systems easier to oversee as a setup grows.
Ready for the next step?
Plan your Prisma integration
Discuss the systems, required data and next steps with our team.
