Frontline Systems is a POS system that supports many different types of businesses, but with a focus on restaurants and food services. MERGEPORT has partnered with Frontline to create a bi-directional interface to integrate with ordering platforms and manage online orders more easily.
Activate a MERGEPORT license in the MERGEPORT controller
Enter the Frontline credentials in the configuration of the restaurant in the MERGEPORT controller.
Activate the desired ordering platforms
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Here is a clean, structured “Hints” version suitable for an integration context:
Order Types
The POS integration supports delivery and pickup orders.
Table ordering is not supported.
Order Status Handling
The system supports all relevant order status updates provided via the possibleActions attribute in the order payload.
delivered) is dynamically exposed as an action button in the UI.fetchedByPOS is applied automatically upon order retrieval.acceptedByPOS is triggered automatically or requires manual confirmation.After an order is accepted, all subsequent available status transitions are displayed based on the latest possibleActionsreceived.
Supported status updates include:
fetchedByPOSacceptedByPOSpreparingreadyrejectedByPOScanceledByPOSpickedUpDelivery Time Adjustments
Delivery time changes via timeChange are not supported.
Handling of Unknown Items
If an incoming order contains items that cannot be matched to a known posItemId (SKU), the system applies a fallback item mechanism:
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Our products can be integrated with a guided 4-step activation process. We support you with everything you need.
We give you the keys to our business model. Instead of a one-time payout, our solution allows you to generate a regular monthly income from your restaurateurs.
Our mission: to provide our partners with all the tools to make sure their customers, restaurants, can streamline their workflows and benefit from the wide range of digital solutions. Fully interoperable.
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